Frequently Asked Questions
We accept returns for items that are defective or damaged. You must contact us within 14 days of receiving your order to request a return. The item must be unused and in its original packaging. Custom or personalized orders are not eligible for returns. If approved, your refund will be processed to your original payment method.
Please refer the Refund Policy for more details!
To initiate a return, please contact us at hello@vineyardtshirts.com. with your order number and a description (and photo, if possible) of the issue. We’ll respond within 1–3 business days with instructions on how to proceed.
Please refer the Refund Policy for more details!
Once an order is placed, it is immediately processed to ensure quick delivery, so we cannot guarantee changes or cancellations. Please double-check your order details before checking out.
Please refer the Refund Policy for more details!
Currently, we do not accept international returns. Please contact us if there is an issue with your international order, and we’ll do our best to resolve it.
Please refer the Refund Policy for more details!
Curious About Vineyard Threads?
Whether it’s how we print our tees or when your order’s arriving, our FAQ covers the essentials. Can’t find your answer? Let us know—we love to chat.